| How to order
(*If you can't find our authorized dealer in your country, the mail order can be accepted.) |
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If you find the products which you want to buy.
Please fill in the product number, the product name, color, and size on the culumn of "comment"
We will reply you with estimate by e-mail within 48 hours. |
■Currency
We accept Japanese Yen only. |
■Methods of Payment
We accept credit card or T/T remittance |
■Shipping
For the delivery, we use EMS which is available for 120 countries and areas worldwide.
If you can't allow shipping method by EMS, we can use another shipping company. Please add your request on the order form.
・Shipping costs is calculated based on the "weight point chart".
・Shipping costs are subject to change without advanced notice.
Check the status via Track & Trace
Check available area of delivery form here
EMS may not be able to ship to certain areas of your country. Please check your country's state of affairs at Japan Post HP |
■Shipping Date
Shipping process will be initiated after we have received a payment.
・For Items in Stock:
We usually ship our items in stock within 48 hours in week days upon confirmed your payment.
・For items out of stock:
In case the items you ordered are out of stock and we can't accept backorder.
we will notify you the situation by email. |
■Taxes
The estimate is not include for duty & tax. Please check it before you import. |
■Warranty
If shortages or any difference occur on your order, it must be reported by e-mail taichi@rs-taichi.com within 7 days of receiving your package date. No adjustments will be made after 7 days.
you may return any unopened merchandise in its original sellable condition.
Simply contact taichi@rs-taichi.com with photo attached prior to returning any product.
Please do not return any products without any notice to us.
We may not be able to response for unauthorized returned items.
For the defective products, If the item you have received is damaged, please contact us by e-mail with photo attached within 30 days so that we may remedy the situation. |